Questions
- Who runs this online shop?
- What currency does this store use?
- What payment methods do you accept?
- Will I receive an email to confirm that my order has been shipped?
- How much does shipping cost?
- Do I get a reduced shipping cost for additional items?
- When will my order arrive?
- Will you ship an order to country XYZ?
- Do you have a sizing chart?
- What is your returns policy?
This shop is run by Be'lakor using Big Cartel.
2. What currency does this store use?
As this is an international webstore, the currency used is US dollars.
3. What payment methods do you accept?
We accept all payment methods supported by PayPal.
4. Will I receive an email to confirm that my order has been shipped?
Yes - please contact us if you have any concerns.
5. How much does shipping cost?
Shipping costs depend on which item you have ordered and where you live. Once you've chosen what you'd like to buy, simply proceed to your cart for a shipping quote.
Please note: Import duties, taxes and charges aren't included in the item price or shipping cost. The buyer is responsible for these charges.
6. Do I get a reduced shipping cost for additional items?
Yes - within item groups. Additional t-shirts and hoodies have reduced shipping in one group. Additional CDs, beanies and banners have reduced shipping in their group.
This depends on the item and on your location. Our t-shirts and hoodies are sent from a different location to the remainder of our merchandise, so they may arrive in separate packages if your order contains many different items. As a guide, the following delivery times apply:
Orders within Australia:
- T-shirts and Hoodies: you can expect to receive your items approximately 3-4 weeks after ordering
- CDs, Beanies, Patches & Banners: you can expect to receive your items approximately 1-2 weeks after ordering
Orders anywhere else in the world:
- T-shirts and Hoodies: you can expect to receive your items approximately 2-3 weeks after ordering
- CDs, Beanies, Patches & Banners: you can expect to receive your items approximately 2-3 weeks after ordering
Anywhere - we ship internationally.
9. Do you have a sizing chart?
Yes - each clothing item has a link to the original shirt manufacturer website. Full details, including sizing, may be found there.
10. What is your returns policy?
If your order is damaged or you are otherwise dissatisfied with its condition, we will gladly arrange to send you a replacement or refund your money. Simply drop us an email using the Contact page on this site.