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- Who runs this online shop?
- What currency does this store use?
- What payment methods do you accept?
- How secure is this store?
- Do I need a PayPal acccount to purchase from this store?
- How much does shipping cost?
- Do I get a reduced shipping cost for additional items?
- When will my order arrive?
- Will you ship an order to country XYZ?
- Do you have a sizing chart?
- Why doesn't your store have a certain style or size of clothing?
- What is your returns policy?
Who runs this online shop?
This shop is run directly by the members of Be'lakor using Big Cartel. All proceeds go directly to supporting our music-making.
What currency does this store use?
As this is an international webstore, the currency used is US dollars.
What payment methods do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments through PayPal.
How secure is this store?
All payments accepted on the site are processed by PayPal, and as such, your information is protected by SSL with an encryption key length of 128 bits (the highest level commercially available).
Do I need a PayPal acccount to purchase from this store?
No, you do not need to have a PayPal account to purchase from this store. If you do not have a PayPal account, you can pay with any major credit card. Simply select the credit card option on the the bottom right hand side of the paypal page once you checkout.
How much does shipping cost?
Shipping costs depend on which item you have ordered and where you live. Once you've chosen what you'd like to buy, simply proceed to your cart for a shipping quote.
Do I get a reduced shipping cost for additional items?
Yes, but only for hoodies and t-shirts. The shipping cost for additional t-shirts is only $1.90 and hoodies only $3.90 - so this is a great way to save some money!
When will my order arrive?
This depends on the item and on your location. Our t-shirts and hoodies are sent from a different location to the remainder of our merchandise, so they may arrive in separate packages if your order contains many different items. As a guide, the following delivery times apply:
Orders within Australia:
- T-shirts and Hoodies: you can expect to receive your items approximately 18-22 days after ordering
- CDs, Beanies, Patches & Banners: you can expect to receive your items approximately 8-12 days after ordering
Orders anywhere else in the world:
- T-shirts and Hoodies: you can expect to receive your items approximately 8-14 days after ordering
- CDs, Beanies, Patches & Banners: you can expect to receive your items approximately 14-18 days after ordering
Will you ship an order to country XYZ?
Yes - if your nation has a postal service, we will ship there. If not, kudos for having internet access!
Do you have a sizing chart?
Yes - each clothing item has a link to the original shirt manufacturer website. Full details, including sizing, may be found there.
Why doesn't your store have a certain style or size of clothing?
Apologies! Please feel free to contact us - we have quite a bit of flexibility and may be able to arrange to have your merch printed as desired.
What is your returns policy?
If your order is damaged or you are otherwise dissatisfied with its condition, we will gladly arrange to send you a replacement or refund your money. Simply drop us an email at firstname.lastname@example.org or by using the Contact page on this site.